Call360
Monitor 100% of your sales calls in real-time to drive sales success
Analyse 100% of your calls in a flash with our Call360 solution!
Analyse 10,000 of your calls in 0.2 seconds through the power of AI.
From intelligent automation that accelerates reporting and analytics, our Call360 solution is designed to make your call centre successful through improved performance.
Free up time to focus on what matters
Save your team up to two days a week with automated reporting
Reduce costs
Slash your advertising and operational costs by up to 71%
Increase profitability
Discover actionable operational efficiencies to boost your profitability
AI Powered Speech Analytics
Call360 records, transcribes and categorises every customer call. Telling you where your calls came from and also what happened on them - did you drive a sale, a customer service enquiry, complaint or a booking?
Analyse 100% of your calls within a flash
With our Call360 solution, you can discover exactly why people call and audit 100% of conversations in a flash – eradicating slow, human-error-prone, mundane manual reporting.
Easy to integrate with your phone system
Our Call360 solution is middleware for your phone supplier, making it easy to integrate.
Seamless integrations with third party platforms
Our Call360 solution can integrate with almost every phone system you could have.
Stay up to date on our journey
Explore the latest trends, tips, and insights in our world. Get the knowledge to empower your business growth and increase productivity.
Why Your Cost Per Hire Is Higher Than It Should Be (And How to Fix It)
It’s essential to hire the right people to drive your businesses towards success. However, the recruitment process can often be overly expensive. Many organisations are often surprised to find that their cost per hire is more than expected, eating into budgets and slowing growth. Understanding why these costs rise – and knowing how to address […]
Why Listening Alone Isn’t Enough – The Business Case for AI Call Transcription
In today’s competitive business environment, it’s no longer enough to simply listen to customer calls. It’s true that traditional call monitoring can provide some insights, but it can often miss critical details and opportunities. AI call transcription offers a smarter approach, turning every conversation into accurate, analysable data. By automating this process, businesses can gain […]
What Are Your Customers Really Saying? How AI Voice Analytics Unlocks Deeper Insights
In a world where customers have more choices than ever, understanding what they really want has never been more important. Every conversation holds insights that can shape products and services, and drive business growth – but often these insights remain hidden. Traditional call monitoring and manual analysis are limited, often capturing only a fraction of […]
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